I mistakenly ordered the wrong size & reached out to customer service and they couldn’t have been nicer or more accommodating. The pieces are absolutely beautiful!

Customer service is excellent. I wanted to change an item in my order after my order was placed but before the items were shipped and they were very accommodating. The jewelry pieces are beautiful, timeless and I would definitely purchase from Crowned again in the future.

The beauty and affluence bracelet is lovely on my wrist. Stephanie was able to help me return the other one as it didnt fit and was too tight. The only thing I would say is that the clasp is a little difficult to put on and takes a lot of tries but other than that I love my bracelet. Thank you Crowned!

Incredible products and Stephanie was incredibly helpful with a quick exchange. I ordered the wrong size and was given a free return label and the new size exchanged within a day of contacting them.

My experience has been wonderful! I ordered the wrong size after trying to measure my wrist (which is entirely my fault because the website even details how to measure your wrist correctly) and Aileen has been super approachable, sweet, and quick to respond to help me process an exchange. It was a very easy process which I appreciated. I truly felt that the jewelry was superb from the Pocket of Prosperity in came in to the personal touches with the packaging, card, and design. Just looking at the bracelet reminds me of my culture and worth. It just looks so cute too! I am excited to see what future items will be released and will continue to support this business!

The best customer service! I had ordered 2 bracelets of the same size and needed to exchange one of them for a bigger size. I told them my problem, and they sent me a shipping label and started to process my new shipping for the new bracelet. Aileen was very helpful. Thank you for making it so easy and helpful.

Omg I cannot recommend enough. I initially put in the wrong address and they were extremely helpful in getting back to me and solving the problem. When I received the bracelet, it looks absolutely stunning. The details and quality is top-notch. Unfortunately the size is a little big for me and they were extremely helpful in guiding and helping me with the exchange. I cannot recommend enough. Thank you so much! The bracelet, the jade and everything brings me back so many traditional memory of my grandma and family :)

Amazing jewelry, outstanding customer service. I've already ordered 4 pieces from Crowned in the past few months and I have to say that I love the style and meaning behind each piece. I'm so excited to gift them to friends and family this year, let alone wear my own. Also, if you have an issue with anything, they are always more than happy to assist. Will definitely be buying more from Crowned!

Got a bracelet and I ordered the wrong size as it fit a little more snug than I anticipated. I asked for an exchange and with no questions asked, the return label was sent to my email! The process was so easy. Customer service 10/10. Can't wait to wear it daily because the bracelet was BEAUTIFUL! I ordered the Happiness and Wealth bracelet :)

Absolutely loved my pieces I bought from Crowned! Very thoughtfully made - you can tell the quality is great! Customer service is great too, despite being a small business - I had accidentally ordered the wrong size and they got back to me to resolve my issue very quickly! Cannot recommend enough :)

Aileen was fantastic! My package was lost by USPS and Aileen and her team helped me throughout the entire process and was able to send me a replacement! Couldn’t recommend them more!

I ordered the dragon good luck bracelet for my friend who was going through some hardship. I received an email saying it was delivered but I couldn't find it in my mailbox. I waited about a week in case it was delivered to the wrong mailbox and hoping it would be returned...but no luck. I reached out to Crowned and Aileen was so kind enough to send me another one! Luckily the 2nd one delivered safe and sound. I was able to gift the bracelet to my friend. She was sooo happy and loves it. Big shout out to Aileen who generously helped me with this, Thank you so much!

I ordered a bracelet that ended up being too small for my wrist. I reached out to customer service and was able to make an exchange! They were very helpful and responsive. Communication was great along with the service. The bracelet is BEAUTIFUL!! Can’t wait for my new one to come in so I can wear. Packaging was super cute as well, I would definitely recommend to anyone looking for cute, affordable jewelry that is high quality as well! I love supporting small businesses and will definitely be returning.

We purchased two bracelets from Crowned. They are so intricate and beautiful. We have received so many compliments on them. Unfortunately, one of our bracelets got snagged on a sweater and the clasp broke. We emailed CSR to assist on a repair and they were awesome! Definitely will be purchasing again!

I ordered the Dragon Happiness & Wealth Bracelet. I really like the design. Unfortunately, I have to exchange it for a size up since I measured incorrectly. Their immediate response and helpfulness is amazing.

Lovely products, with beautiful packaging and special touches upon delivery - not to mention great customer service. I have positivity around me whenever I wear these articles. I'm very happy.

I have nothing but great things to say about this woman owned company. I came across one of instagram’s ads that popped up last year of this beautiful Jade bracelet. Stephanie’s pieces were just STUNNING. I read more about why she started her own jewelry company and how much she enjoyed creating each piece. I mean you can just tell by everything on her website how much she puts into her work. I knew I had to order a bracelet for my birthday. From the day I opened up my delivery package, I never took it off. I even wore it on my birthday trip to Japan and on several trips later. I decided this bracelet was my daily necessity. The QUALITY of my bracelet is like no other. When I tell you I never take it off, I mean it. It never tarnished after showers, beaches, and pools. I highly recommend Crowned by Stephanie. Their customer service is top tier. I had questions and I received a quick email back a day later. I always get compliments on my bracelet and I plan to purchase more from her. Special thank you to Aileen for all her help.

I bought the Happiness and Wealth bracelet and it is absolutely beautiful. As an Asian American I have always wanted a jade bracelet or something to represent my Cambodian and Chinese decent and this is absolutely perfect. My dad also complimented it and that’s a huge deal. lol. But I also asked for an exchange for a bigger size and Stephanie was so quick to reply with no hassle. Thank you so much 💚

I just received the Beauty and Affluence bracelet as a gift for graduation. It is so beautiful and I have already received many compliments! It is the perfect size and I definitely recommend buying from this business. I’m so impressed!

Oh my goodness, I can not say enough great things about this brand! The packaging is so beautiful, The jewelry is packaged in such beautiful pouches! You can tell they took their time with this! I also love the personalized note (such a great small business touch). This brand speaks to me; it gives females such a positive message and sense of confidence! Will purchase from again!

Highly highly recommend Crowned by Stephanie! I absolutely adore my happiness and wealth bracelet and have received so many compliments on it as well! Live supporting a woman owned and minority owned business! Their customer service is also on point. Whether you are considering this brand for yourself or family/friends, you definitely won’t regret your purchase!